Shipping Policy

At Chavalry, we are dedicated to providing you with a seamless and reliable shipping experience. Our shipping policy outlines the procedures and terms for the delivery of our premium permanent roses. By placing an order with us, you agree to the terms outlined in this policy.

 

  1. Order Processing

Orders are typically processed within 1-2 business days after receipt. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been processed and is ready for shipment.

 

  1. Shipping Methods

We use FedEx, UPS, and USPS for our shipping needs to ensure timely and secure delivery of your order. We offer various shipping options, including standard and expedited shipping. During checkout, you can select your preferred shipping method based on your needs and location.

 

  1. Shipping Charges

Shipping charges are calculated based on the weight and dimensions of your order, your shipping address, and the chosen shipping method. The total shipping cost will be displayed at checkout before you complete your purchase.

 

  1. Delivery Times

Estimated delivery times vary depending on your location and the selected shipping method. While we strive to meet these estimates, please note that delivery times may be affected by external factors such as weather conditions or carrier delays. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

 

  1. Shipping Restrictions

We currently ship to addresses within the USA. We do not ship to P.O. boxes or APO/FPO addresses. Please ensure that your shipping address is accurate and complete to avoid any delivery issues.

 

  1. International Shipping

At this time, we do not offer international shipping. We apologize for any inconvenience and are working towards expanding our shipping capabilities in the future.

 

  1. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your shipment online.

 

  1. Lost or Stolen Packages

Chavalry is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. If your tracking information confirms that your package was delivered and you have not received it, please contact the shipping carrier to file a claim.

 

  1. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at [contact@chavalry.com]. We are here to assist you and ensure a positive shipping experience.

Thank you for choosing Chavalry for your permanent rose needs. We appreciate your trust and support.