Return Policy
At Chavalry, we are committed to providing you with the highest quality permanent roses and exceptional customer service. In order to maintain the integrity of our products and keep prices competitive, we have established a return policy that does not accept returns or exchanges, except in the case of damaged or defective items.
- No Returns or Exchanges
We do not accept returns or exchanges for any reason other than the receipt of damaged or defective items. All sales are final.
- Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 3 days of receipt to report the issue. We may require photo evidence of the damage or defect in order to process your claim efficiently.
- Eligibility for Refunds
Refunds will only be issued for damaged or defective items reported within the specified time frame. Refunds will be issued to the original method of payment within [number] business days of receiving and inspecting the returned item.
- Contact Us
If you have any questions or concerns about our return policy, please contact us at [contact@chavalry.com]. We value your satisfaction and will do our best to address any issues promptly.
Thank you for choosing Chavalry for your permanent rose needs. We appreciate your trust and support.